4.8 / 5
4.8 out of 5 stars
overall rating.
| Parking: | 4.0 out of 5 stars. |
| Amenities: | 5.0 out of 5 stars. |
| Maintenance: | 5.0 out of 5 stars. |
| Staff: | 5.0 out of 5 stars. |
| Value: | 5.0 out of 5 stars. |
| Location: | 5.0 out of 5 stars. |
| Noise: | 5.0 out of 5 stars. |
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Posted On: 07/20/2020
Perfect maintenance
Perfect match with the maintenance crew! Josè and Fernando did a perfect job in the apartment. We feel lucky to be here!...
Perfect match with the maintenance crew! Josè and Fernando did a perfect job in the apartment. We feel lucky to be here! Keep on the good work guys!
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By: Jairo Romero
Verified Resident
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating.
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Posted On: 05/23/2020
Love living here! The leasing agents are extremely friendly and helpful!
Love living here! The leasing agents are extremely friendly and helpful!
By: Katie Payton
Verified Resident
Hi Katie,
Thank you for the 5-star review! We love to hear that our team is taking great care of you, as your satisfaction is of the utmost importance.
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating.
;
Posted On: 05/05/2020
The maintenance team at Estancia Apartments have been nothing short of amazing especially Fernando.Through these hard ti...
The maintenance team at Estancia Apartments have been nothing short of amazing especially Fernando.Through these hard times he is working super hard and we notice all the hard work that he and the other guys are doing. Thank you Fernando for taking care of my AC and always having best attitude and being very kind. We appreciate all the efforts. Thank you!
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By: Sam Harris
Verified Resident
Hi Sam,
We're glad to hear you found our staff to be so supportive during your experience here at Estancia. Customer Service is our top priority, and we're thrilled Fernando was able to take care of you! We look forward to serving you in the years to come. Keep sharing the great news!
Warm Regards,
J. Erin Bodie
Gaines Investment Trust
Customer Service Manager
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating.
;
Posted On: 04/28/2020
I would like mention the amazing job that one of the staff members does, on a daily basis. Fernando, the maintenance sup...
I would like mention the amazing job that one of the staff members does, on a daily basis. Fernando, the maintenance supervisor, has been constantly providing excellent service since the day we moved in. He is always very sweet, profesional, fixes everything in a timely manner, and our dog Bailey loves him. He is the one reason my wife and I love living at Estancia Apartments.
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By: Joseph Williams
Verified Resident
Hi Joseph,
Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's reviews like yours that keep us motivated! We are always dedicated to serving you and your dog Bailey. We hope you will continue to make your home at Estancia in the years to come!
Thanks again,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating.
;
Posted On: 04/27/2020
I would like to mention the amazing job that one of the staff members does, on a daily basis. Fernando, the maintenance ...
I would like to mention the amazing job that one of the staff members does, on a daily basis. Fernando, the maintenance supervisor, has been consistently providing excellent service since the day we moved in. He is always very sweet, professional, fixes everything in a timely manner, and our dog Bailey loves him. He is the one one reason we love living at Estancia Apartments.
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By: Ava Williams
Hi Ava,
Your kind words and feedback mean a lot to our team, and it's reviews like yours that keep us motivated! We are always dedicated to serving you and your dog Bailey. We hope you will continue to make your home at Estancia in the years to come !
Thanks again,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating.
;
Posted On: 04/22/2020
By: Megan Sailer
Verified Resident
Hello Megan, I'm surprised to see your review, as your comments are not representative of the typical feedback we receive from our residents at Estancia. I've been in touch with our property staff and understand you're request was for a short-term lease, but I'm sorry to hear that there may have been any miscommunication. If you have any concerns that remain outstanding, or if you're still unsure about the options for resigning your lease, please feel free to contact us at the number below. We want to keep you in our community, and your happiness is important to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating.
| Parking: | 5.0 out of 5 stars. |
| Amenities: | 5.0 out of 5 stars. |
| Maintenance: | 5.0 out of 5 stars. |
| Staff: | 5.0 out of 5 stars. |
| Value: | 5.0 out of 5 stars. |
| Location: | 5.0 out of 5 stars. |
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Posted On: 03/24/2020
Always on time for help!
The staff are awesome. And very respectful
The staff are awesome. And very respectful
By: Rolande Musungayi Agostino
Verified Resident
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating.
;
Posted On: 03/03/2020
The staff is fantastic! Andie and Lacey are truly wonderful! They are both friendly, understanding, and helpful. I have ...
The staff is fantastic! Andie and Lacey are truly wonderful! They are both friendly, understanding, and helpful. I have enjoyed my stay here. I highly recommend. Mention my name when you tour. Tom James
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By: Tom James
Verified Resident
Source: GOOGLE PLACES
